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Fond du Lac Credit Union has an opening for a full-time Member Associate (teller) with an outgoing personality and great attitude – someone who loves people and truly wants to create exceptional member experiences.

If you have at least one year of sales or customer service experience and a smiling face, we’d like to meet you!

Essential Duties:

  • Represent Credit Union in a courteous and professional manner and provide members with prompt, efficient and accurate service in the processing of transactions.
  • Provide general information on all credit union services/policies and refer members to appropriate department for more detailed information.
  • Examine checks for endorsement and negotiability.
  • Process mail and night deposits.
  • Disburse withdrawals in cash or check.
  • Provide members with their account information by using Credit Union computer system.
  • Balance cash and transactions daily.
  • Process money orders, cashiers checks, credit card payments and cash advances, etc.
  • Open subaccounts for existing members.
  • Cover Reception desk when needed/scheduled.
  • Perform miscellaneous tasks such as, scanning, shredding, rolling coin, or other tasks assigned by supervisor.
  • Work Saturday rotation.

Position Qualifications:

  • Punctual, positive, friendly, outgoing, dependable and cooperative.
  • Professional, well-developed interpersonal and communication skills necessary for assisting members and projecting a positive image as a representative of the Credit Union.
  • Must be able to pay close attention to detail
  • High school diploma or equivalent.
  • Experience in member services and/or teller area of a credit union or other financial institution preferred
  • Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.).
  • Working knowledge of computers and Microsoft Office: Word, Excel and Outlook

Required Education and Experience

  • High school diploma or equivalent, plus at least one year of experience in retail or sales.
  • Professional, well-developed interpersonal skills essential to deal courteously and effectively with a diverse group of callers, visitors and vendors.
  • Knowledge of a multi-line phone system and typing/word processing/data entry skills.
  • Basic mathematical skills. 


To apply, please upload and submit your resume below, or email it directly to Lorri Heimbach at lorrih@fdlcu.com

Maximum 7 MB

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